完成投诉管理
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Zy
206
src/views/system/Complaint/complainMain.vue
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206
src/views/system/Complaint/complainMain.vue
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<template>
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<div class="ResidentMainBox p-2 w-full">
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<PageHeader title="投诉详情"></PageHeader>
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<div class="ResidentMainBody">
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<!-- 投诉信息 -->
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<div class="mb-10">
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<el-card>
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<template #header>
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<div class="card-header">
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<span>投诉信息</span>
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</div>
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</template>
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<div class="w-full h-full CarinfoBox">
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<div class="carinfo_item">
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<div class="label">投诉类型</div>
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<div class="main">{{ form.type }}</div>
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</div>
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<div class="carinfo_item">
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<div class="label">问题描述</div>
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<div class="main">{{ form.problemDes }}</div>
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</div>
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<div class="carinfo_item">
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<div class="label">投诉人姓名</div>
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<div class="main">{{ form.complaintName }}</div>
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</div>
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<div class="carinfo_item">
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<div class="label">手机号码</div>
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<div class="main">{{ form.phone }}</div>
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</div>
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<div class="carinfo_item">
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<div class="label">投诉时间</div>
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<div class="main">{{ form.orderDate }}</div>
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</div>
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<div class="carinfo_item">
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<div class="label">处理状态</div>
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<div class="main">
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<DictTag :options="com_complaint_status" :value="form.status"></DictTag>
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</div>
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</div>
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</div>
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</el-card>
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</div>
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<!-- 处理情况 -->
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<div class="mb-10">
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<el-card>
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<template #header>
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<div class="card-header">
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<span>处理情况</span>
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</div>
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</template>
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<div class="formbox">
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<el-form ref="formRef" :rules="rules" class="m-auto" :inline="false" label-width="100px" :model="form">
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<el-form-item label="处理状态" prop="status">
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<el-radio-group v-model="form.status">
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<el-radio v-for="(item, index) in com_complaint_status" :key="index" :value="item.value">{{ item.label }}</el-radio>
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</el-radio-group>
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</el-form-item>
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<el-form-item label="处理人员" prop="handleId">
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<repairUser :userid="form.handleId" returnvalue="value" @change="handleChange"></repairUser>
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</el-form-item>
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<el-form-item label="处理描述" prop="handleContent">
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<el-input type="textarea" :rows="5" v-model="form.handleContent"></el-input>
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</el-form-item>
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<el-form-item>
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<el-button type="primary" @click="submitForm">提交</el-button>
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<el-button @click="handleBack">返回</el-button>
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</el-form-item>
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</el-form>
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</div>
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</el-card>
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</div>
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</div>
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</div>
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</template>
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<script setup lang="ts">
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import { ref } from 'vue';
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import repairUser from '@/components/Holder/repairUser.vue';
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import PageHeader from '@/components/Pageheader/index.vue';
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import { getComplaint, updateComplaint } from '@/api/system/Complaint';
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import { listComplaintType } from '@/api/system/ComplainType';
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const { proxy } = getCurrentInstance() as ComponentInternalInstance;
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const { com_complaint_status } = toRefs<any>(proxy?.useDict('com_complaint_status'));
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const route = useRoute();
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const router = useRouter();
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const form = ref({
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'id': null,
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'type': '',
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'typeId': null,
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'problemDes': '',
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'complaintName': '',
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'phone': '',
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'problemIamgeUrl': '',
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'status': '1', // 投诉状态 0待处理 1已处理
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'handleId': '',
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'handleName': '',
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'handleContent': ''
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});
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const rules = {
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status: [{ required: true, message: '选择投诉处理状态', trigger: 'blur' }]
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};
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const userid = ref();
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const complaintyTyplist = ref([]);
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// ! 投诉 ====================================================================================================
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async function init() {
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const res2 = await listComplaintType();
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getComplaint(userid.value).then((res) => {
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form.value = {
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...form.value,
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...res.data
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};
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console.log(form.value);
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const find = res2.rows.find((item) => item.id === form.value.typeId);
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if (find) {
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form.value.type = find.name;
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}
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console.log(form.value);
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});
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}
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if (route.query.id) {
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userid.value = route.query.id;
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init();
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}
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function handleChange(pop) {
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form.value.handleId = pop.userId;
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form.value.handleName = pop.nickName;
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}
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// 提交
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const formRef = ref();
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const submitForm = () => {
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formRef.value?.validate(async (valid: boolean) => {
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if (valid) {
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if (userid.value) {
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updateComplaint(form.value).then(() => {
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ElMessage.success('编辑成功');
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handleBack();
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});
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}
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}
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});
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};
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// 返回
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function handleBack() {
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router.push({
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path: '/repair/complaint'
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});
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}
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</script>
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<style scoped lang="scss">
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.ResidentMainBox {
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display: flex;
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flex-direction: column;
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.ResidentMainBody {
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margin-top: 20px;
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flex: 1;
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.CarinfoBox {
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display: grid;
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grid-template-columns: repeat(3, 1fr);
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grid-template-rows: repeat(2, 1fr);
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gap: 20px;
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.carinfo_item {
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display: flex;
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align-items: center;
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.label {
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margin-right: 20px;
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}
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}
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}
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.formbox {
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width: 500px;
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margin: 0 auto;
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}
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&:deep(div.el-step__head.is-process) {
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& > div.el-step__line {
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width: 0;
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border: 1px dashed gray;
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background: transparent;
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}
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}
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&:deep(.el-step.is-vertical .el-step__line) {
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top: 20px;
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}
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&:deep(div.el-step__head.is-finish) {
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& > div.el-step__line {
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width: 0;
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border: 1px solid var(--el-color-primary);
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background: transparent;
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}
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}
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}
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}
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</style>
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196
src/views/system/Complaint/index.vue
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196
src/views/system/Complaint/index.vue
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@@ -0,0 +1,196 @@
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<template>
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<div class="h-full p-2 flex flex-col">
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<transition :enter-active-class="proxy?.animate.searchAnimate.enter" :leave-active-class="proxy?.animate.searchAnimate.leave">
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<div v-show="showSearch" class="mb-[10px]">
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<el-card shadow="hover">
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<el-form ref="queryFormRef" label-width="120px" :model="queryParams" :inline="true">
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<el-form-item label="投诉类型" prop="typeId">
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<el-select v-model="queryParams.typeId" placeholder="请选择投诉类型" style="width: 240px">
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<el-option :disabled="item.status === '1'" v-for="item in complaintyTyplist" :key="item.id" :label="item.name" :value="item.id" />
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</el-select>
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</el-form-item>
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<el-form-item label="投诉人姓名" prop="complaintName">
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<el-input v-model="queryParams.complaintName" placeholder="请输入投诉人姓名" clearable @keyup.enter="handleQuery" />
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</el-form-item>
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<el-form-item>
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<el-button type="primary" icon="Search" @click="handleQuery">搜索</el-button>
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<el-button icon="Refresh" @click="resetQuery">重置</el-button>
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</el-form-item>
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</el-form>
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</el-card>
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</div>
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</transition>
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<el-card class="flex-1" shadow="never">
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<el-table v-loading="loading" border :data="complaintList" @selection-change="handleSelectionChange">
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<el-table-column type="selection" width="55" align="center" />
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<el-table-column label="投诉类型" align="center" prop="typeId" />
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<el-table-column label="投诉状态" align="center" prop="status">
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<template #default="scope">
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<dict-tag :options="com_complaint_status" :value="scope.row.status"></dict-tag>
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</template>
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</el-table-column>
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<el-table-column label="问题描述" align="center" prop="problemDes" />
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<el-table-column label="投诉人姓名" align="center" prop="complaintName" />
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<el-table-column label="手机号" align="center" prop="phone" />
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<el-table-column label="操作" align="center" fixed="right" class-name="small-padding fixed-width">
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<template #default="scope">
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<el-button link type="primary" @click="handleUpdate(scope.row)" v-hasPermi="['complaint:complaint:edit']">查看详情</el-button>
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</template>
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</el-table-column>
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</el-table>
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<pagination v-show="total > 0" :total="total" v-model:page="queryParams.pageNum" v-model:limit="queryParams.pageSize" @pagination="getList" />
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</el-card>
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</div>
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</template>
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<!-- complaint -->
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<script setup name="Complaint" lang="ts">
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import { listComplaint, getComplaint, delComplaint, addComplaint, updateComplaint } from '@/api/system/Complaint/index';
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import { ComplaintVO, ComplaintQuery, ComplaintForm } from '@/api/system/Complaint/type';
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import { listComplaintType } from '@/api/system/ComplainType';
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const { proxy } = getCurrentInstance() as ComponentInternalInstance;
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const { com_complaint_status } = toRefs<any>(proxy?.useDict('com_complaint_status'));
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const complaintList = ref<ComplaintVO[]>([]);
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const buttonLoading = ref(false);
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const loading = ref(true);
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const showSearch = ref(true);
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const ids = ref<Array<string | number>>([]);
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const single = ref(true);
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const multiple = ref(true);
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const total = ref(0);
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const queryFormRef = ref<ElFormInstance>();
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const complaintFormRef = ref<ElFormInstance>();
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const dialog = reactive<DialogOption>({
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visible: false,
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title: ''
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});
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const initFormData: ComplaintForm = {
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id: undefined,
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typeId: undefined,
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problemDes: undefined,
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complaintName: undefined,
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phone: undefined,
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problemIamgeUrl: undefined,
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status: undefined,
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handleId: undefined,
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handleName: undefined,
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handleContent: undefined
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};
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const data = reactive<PageData<ComplaintForm, ComplaintQuery>>({
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form: { ...initFormData },
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queryParams: {
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pageNum: 1,
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pageSize: 10,
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typeId: undefined,
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problemDes: undefined,
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complaintName: undefined,
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phone: undefined,
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problemIamgeUrl: undefined,
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status: undefined,
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handleId: undefined,
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handleName: undefined,
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handleContent: undefined,
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params: {}
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},
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rules: {
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id: [{ required: true, message: '投诉管理表id不能为空', trigger: 'blur' }]
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}
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});
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const { queryParams, form, rules } = toRefs(data);
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const complaintyTyplist = ref([]);
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/** 查询投诉管理列表 */
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const getList = async () => {
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loading.value = true;
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const res2 = await listComplaintType();
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complaintyTyplist.value = res2.rows;
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const res = await listComplaint(queryParams.value);
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complaintList.value = res.rows;
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total.value = res.total;
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loading.value = false;
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};
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/** 搜索按钮操作 */
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const handleQuery = () => {
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queryParams.value.pageNum = 1;
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getList();
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};
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/** 重置按钮操作 */
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const resetQuery = () => {
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queryFormRef.value?.resetFields();
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handleQuery();
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};
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/** 多选框选中数据 */
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const handleSelectionChange = (selection: ComplaintVO[]) => {
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ids.value = selection.map((item) => item.id);
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single.value = selection.length != 1;
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multiple.value = !selection.length;
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};
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const router = useRouter();
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/** 详情按钮操作 */
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const handleUpdate = async (row?: ComplaintVO) => {
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router.push({
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path: '/repair/complainMain',
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query: {
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id: row.id
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}
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});
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};
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/** 提交按钮 */
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const submitForm = () => {
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complaintFormRef.value?.validate(async (valid: boolean) => {
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if (valid) {
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buttonLoading.value = true;
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if (form.value.id) {
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await updateComplaint(form.value).finally(() => (buttonLoading.value = false));
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} else {
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await addComplaint(form.value).finally(() => (buttonLoading.value = false));
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}
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proxy?.$modal.msgSuccess('操作成功');
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dialog.visible = false;
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await getList();
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}
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});
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};
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/** 删除按钮操作 */
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const handleDelete = async (row?: ComplaintVO) => {
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const _ids = row?.id || ids.value;
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await proxy?.$modal.confirm('是否确认删除投诉管理编号为"' + _ids + '"的数据项？').finally(() => (loading.value = false));
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await delComplaint(_ids);
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proxy?.$modal.msgSuccess('删除成功');
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await getList();
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};
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/** 导出按钮操作 */
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const handleExport = () => {
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proxy?.download(
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'complaint/complaint/export',
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{
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...queryParams.value
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},
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`complaint_${new Date().getTime()}.xlsx`
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);
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};
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onMounted(() => {
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getList();
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});
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</script>
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<style lang="scss" scoped>
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.el-table {
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height: calc(100% - 80px);
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}
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</style>
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Reference in New Issue
Block a user